Last modified by Дмитрий Семёнов on 2024/01/11 12:31
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... ... @@ -59,14 +59,30 @@ 59 59 1. Настройка по примеру шаблонов АНРП/АТО с указанием текста или "кода поля" для каждого поля и его названия (чтобы можно было самостоятельно добавлять форму на разных языках) 60 60 1. Сделать шаблон по аналогии как давноо делали генерацию договоров по шаблону в RTF, если не ошибаюсь. 61 61 62 -= 4. Описаниеперечняработ=62 += 4. API desdcription = 63 63 64 -== 4.1. Автоматизация создания ремонта из системы информационного центра == 65 65 66 - =APImethod //CreateTrackingCallCentr//=65 +List of available API functions are listed [[here>>url:http://cc.tpvrussia.ru:84/TrackingExchangeSoap.asmx?wsdl]] (functions list is in Russian language since till now only local service centers have been using it). And there is [[WSDL scheme>>url:http://cc.tpvrussia.ru:84/TrackingExchangeSoap.asmx?wsdl]] as well. 67 67 68 - Inputparameters:67 +== 4.1. //GetTicket// == 69 69 69 +Method returns binary ticket to be used for authentication 70 + 71 +=== Input parameters === 72 + 73 + 74 +1. Login (string) 75 +1. Password (string) 76 + 77 +=== Output parameters === 78 + 79 +1. Ticket (string) 80 +1. Version (string) 81 + 82 +== 4.2. API method //CreateTrackingCallCentr// == 83 + 84 +=== Input parameters: === 85 + 70 70 |Name|(% style="width:116px" %)Тype|(% style="width:60px" %)Mandatory.|Parameter description 71 71 |ticket|(% style="width:116px" %)**string**|(% style="width:60px" %)Yes|Authentication session key 72 72 |record|(% style="width:116px" %)**record**|(% style="width:60px" %)Да|Structure with information to create order ... ... @@ -80,7 +80,7 @@ 80 80 ))) 81 81 |BrandUid|(% style="width:116px" %)**guid**|(% style="width:60px" %)Да|Brand GUID. Could be get from method [[GetBrands>>path:#_heading=h.1s4cna7gwqf1]]. For "Philips TV" it is "//ac8c0cf9-8f56-4349-9c2f-cfebdc60abad//" 82 82 |CountryServiceCenter|(% style="width:116px" %)**string (2)**|(% style="width:60px" %)Нет|Service center country in ALFA-2 notation. RU for Russia. If not found, then call center user countru would be iused. 83 -|CityServiceCenter|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|City of the service center to be assigned for repair. System will try to find city by country and it's name in Russian. If city was found, try to assign service center by brand. If it's unique in the city, then this ASC would be assigned. If not found, then service center remains empty and agent would need to manually select it. 99 +|CityServiceCenter|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|City of the service center to be assigned for repair. System will try to find city by country and it's name in Russian. If city was found, try to assign service center by brand. If it's unique in the city, then this ASC would be assigned. If not found, then service center remains empty and agent would need to manually select it. 84 84 |CName|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's first name 85 85 |CSurname|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's last name 86 86 |CPatronymic|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's middle name ... ... @@ -93,6 +93,37 @@ 93 93 |Cemail|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's e-mail 94 94 |UrlQuestionnaire|(% style="width:116px" %)**string**|(% style="width:60px" %)Нет|URL to NPS survey which would be provided to the client after it has been finished 95 95 112 +=== Output parameters:: === 113 + 114 +|Name|Type|Description|Example 115 +|TrackingUid|**guid**|Unique claim identifer. Could be used to update data by using method [[SaveTracking>>url:http://wiki.cc.tpvrussia.ru:8080/bin/view/Sandbox/%D0%94%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%20%D1%81%20%D0%B7%D0%B0%D0%BA%D0%BB%D1%8E%D1%87%D0%B5%D0%BD%D0%B8%D0%B5%D0%BC%20%D0%BF%D0%BE%20%D0%B2%D1%8B%D0%BF%D0%BE%D0%BB%D0%BD%D0%B5%D0%BD%D0%BD%D0%BE%D0%BC%D1%83%20%D1%80%D0%B5%D0%BC%D0%BE%D0%BD%D1%82%D1%83%20%D0%B8%20%D0%B8%D0%BD%D1%82%D0%B5%D0%B3%D1%80%D0%B0%D1%86%D0%B8%D0%B5%D0%B9%20%D1%81%20%D1%81%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%BE%D0%B9%20%D0%98%D0%A6/#_heading=h.l7e46hz5zu9z]].| 116 +|SysNum|**string**|Tracking identifer|ET0123456 117 +|StatusName|**string**|Tracking status| 118 +|StatusUid|**guid**|Tracking status GUID. Value could be obtained by using method [[GetStatuses>>url:http://wiki.cc.tpvrussia.ru:8080/bin/view/Sandbox/%D0%94%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%20%D1%81%20%D0%B7%D0%B0%D0%BA%D0%BB%D1%8E%D1%87%D0%B5%D0%BD%D0%B8%D0%B5%D0%BC%20%D0%BF%D0%BE%20%D0%B2%D1%8B%D0%BF%D0%BE%D0%BB%D0%BD%D0%B5%D0%BD%D0%BD%D0%BE%D0%BC%D1%83%20%D1%80%D0%B5%D0%BC%D0%BE%D0%BD%D1%82%D1%83%20%D0%B8%20%D0%B8%D0%BD%D1%82%D0%B5%D0%B3%D1%80%D0%B0%D1%86%D0%B8%D0%B5%D0%B9%20%D1%81%20%D1%81%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%BE%D0%B9%20%D0%98%D0%A6/#_heading=h.h5onyu1z1pfy]].| 119 +|Result|**Added** or **Changed** or **NotFound** or **Error** or **Unknown**|((( 120 +Operation result: 121 + 122 +Added – claim added in the database 123 + 124 +Changed – claim changed 125 + 126 +NotFound – Claim no found by GUID 127 + 128 +Error – Method fault 129 + 130 +Unknown – Unknown error 131 +)))|Added 132 +|TrackingUri|**string**|URL to the claim which could be opened in browser| 133 +|Errors|list of string|List of errors with error description| 134 +|ValidationErrors| | | 135 + 136 +=== Validation errors === 137 + 138 +|Name|Type|Description|Example 139 +|ErrorCode|**string**|Error code| 140 +|ErrorLevel|**int**|Error level: 1 — crytical, 3 — notification.| 141 +|Status|**string**|Claim status| 142 +|Descriptilon|**string**|Error description 96 96 ))) 97 97 98 98 (% class="col-xs-12 col-sm-4" %)