Last modified by Дмитрий Семёнов on 2024/01/11 12:31
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... ... @@ -59,30 +59,14 @@ 59 59 1. Настройка по примеру шаблонов АНРП/АТО с указанием текста или "кода поля" для каждого поля и его названия (чтобы можно было самостоятельно добавлять форму на разных языках) 60 60 1. Сделать шаблон по аналогии как давноо делали генерацию договоров по шаблону в RTF, если не ошибаюсь. 61 61 62 -= 4. APIdesdcription=62 += 4. Описание перечня работ = 63 63 64 +== 4.1. Автоматизация создания ремонта из системы информационного центра == 64 64 65 - Listof availableAPIfunctions arelisted[[here>>url:http://cc.tpvrussia.ru:84/TrackingExchangeSoap.asmx?wsdl]] (functions list is in Russian sincetill now only local service centers have been using it). And there is [[WSDL scheme>>url:http://cc.tpvrussia.ru:84/TrackingExchangeSoap.asmx?wsdl]] as well. To create claim by call center~,~,need two main functions listed below.66 += API method //CreateTrackingCallCentr// = 66 66 67 - ==4.1. //GetTicket// ==68 +Input parameters: 68 68 69 -Method returns binary ticket to be used for authentication 70 - 71 -=== Input parameters === 72 - 73 - 74 -1. Login (string) 75 -1. Password (string) 76 - 77 -=== Output parameters === 78 - 79 -1. Ticket (string) 80 -1. Version (string) 81 - 82 -== 4.2. API method //CreateTrackingCallCentr// == 83 - 84 -=== Input parameters: === 85 - 86 86 |Name|(% style="width:116px" %)Тype|(% style="width:60px" %)Mandatory.|Parameter description 87 87 |ticket|(% style="width:116px" %)**string**|(% style="width:60px" %)Yes|Authentication session key 88 88 |record|(% style="width:116px" %)**record**|(% style="width:60px" %)Да|Structure with information to create order ... ... @@ -96,7 +96,7 @@ 96 96 ))) 97 97 |BrandUid|(% style="width:116px" %)**guid**|(% style="width:60px" %)Да|Brand GUID. Could be get from method [[GetBrands>>path:#_heading=h.1s4cna7gwqf1]]. For "Philips TV" it is "//ac8c0cf9-8f56-4349-9c2f-cfebdc60abad//" 98 98 |CountryServiceCenter|(% style="width:116px" %)**string (2)**|(% style="width:60px" %)Нет|Service center country in ALFA-2 notation. RU for Russia. If not found, then call center user countru would be iused. 99 -|CityServiceCenter|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|City of the service center to be assigned for repair. System will try to find city by country and it's name in Russian. If city was found, try to assign service center by brand. If it's unique in the city, then this ASC would be assigned. If not found, then service center remains empty and agent would need to manually select it. 83 +|CityServiceCenter|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|City of the service center to be assigned for repair. System will try to find city by country and it's name in Russian. If city was found, try to assign service center by brand. If it's unique in the city, then this ASC would be assigned. If not found, then service center remains empty and agent would need to manually select it. 100 100 |CName|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's first name 101 101 |CSurname|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's last name 102 102 |CPatronymic|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's middle name ... ... @@ -109,45 +109,6 @@ 109 109 |Cemail|(% style="width:116px" %)**string (255)**|(% style="width:60px" %)Нет|Client's e-mail 110 110 |UrlQuestionnaire|(% style="width:116px" %)**string**|(% style="width:60px" %)Нет|URL to NPS survey which would be provided to the client after it has been finished 111 111 112 -=== Output parameters:: === 113 - 114 -|Name|Type|Description|Example 115 -|TrackingUid|**guid**|Unique claim identifer. Could be used to update data by using method [[SaveTracking>>url:http://wiki.cc.tpvrussia.ru:8080/bin/view/Sandbox/%D0%94%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%20%D1%81%20%D0%B7%D0%B0%D0%BA%D0%BB%D1%8E%D1%87%D0%B5%D0%BD%D0%B8%D0%B5%D0%BC%20%D0%BF%D0%BE%20%D0%B2%D1%8B%D0%BF%D0%BE%D0%BB%D0%BD%D0%B5%D0%BD%D0%BD%D0%BE%D0%BC%D1%83%20%D1%80%D0%B5%D0%BC%D0%BE%D0%BD%D1%82%D1%83%20%D0%B8%20%D0%B8%D0%BD%D1%82%D0%B5%D0%B3%D1%80%D0%B0%D1%86%D0%B8%D0%B5%D0%B9%20%D1%81%20%D1%81%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%BE%D0%B9%20%D0%98%D0%A6/#_heading=h.l7e46hz5zu9z]].| 116 -|SysNum|**string**|Tracking identifer|ET0123456 117 -|StatusName|**string**|Tracking status| 118 -|StatusUid|**guid**|Tracking status GUID. Value could be obtained by using method [[GetStatuses>>url:http://wiki.cc.tpvrussia.ru:8080/bin/view/Sandbox/%D0%94%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%20%D1%81%20%D0%B7%D0%B0%D0%BA%D0%BB%D1%8E%D1%87%D0%B5%D0%BD%D0%B8%D0%B5%D0%BC%20%D0%BF%D0%BE%20%D0%B2%D1%8B%D0%BF%D0%BE%D0%BB%D0%BD%D0%B5%D0%BD%D0%BD%D0%BE%D0%BC%D1%83%20%D1%80%D0%B5%D0%BC%D0%BE%D0%BD%D1%82%D1%83%20%D0%B8%20%D0%B8%D0%BD%D1%82%D0%B5%D0%B3%D1%80%D0%B0%D1%86%D0%B8%D0%B5%D0%B9%20%D1%81%20%D1%81%D0%B8%D1%81%D1%82%D0%B5%D0%BC%D0%BE%D0%B9%20%D0%98%D0%A6/#_heading=h.h5onyu1z1pfy]].| 119 -|Result|**Added** or **Changed** or **NotFound** or **Error** or **Unknown**|((( 120 -Operation result: 121 - 122 -Added – claim added in the database 123 - 124 -Changed – claim changed 125 - 126 -NotFound – Claim no found by GUID 127 - 128 -Error – Method fault 129 - 130 -Unknown – Unknown error 131 -)))|Added 132 -|TrackingUri|**string**|URL to the claim which could be opened in browser| 133 -|Errors|list of string|List of errors with error description| 134 -|ValidationErrors| | | 135 - 136 -=== Validation errors === 137 - 138 -|Name|Type|Description|Example 139 -|ErrorCode|**string**|Error code| 140 -|ErrorLevel|**int**|((( 141 -Error level: 142 - 143 -1 – crytical 144 - 145 -3 – notification. 146 -)))| 147 -|Status|**string**|Claim status| 148 -|Descriptilon|**string**|Error description 149 -))) 150 - 151 151 (% class="col-xs-12 col-sm-4" %) 152 152 ((( 153 153 {{box title="**Содержание**"}}